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Paducah, KY 42001
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Owensboro, KY 42303
270-683-6995
270-683-1237
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BUSINESS VOIP SERVICES 

Revolutionize the way you do business.

TouchTone VoIP is a powerful Internet phone service that delivers functions and features that far surpass traditional phone systems, and at a fraction of the cost. It gets better - there's no expensive training or in-house telecom expertise necessary. Running your business has never been so easy...and affordable!

For one low price, receive:

Unlimited local and long distance calling to the U.S.,

 

Canada, and 20+ countries.

Over 12 included calling features such as Voice Mail,

 

Call Return, Caller ID, Call Waiting and Speed Dial.

Quick emergency assistance with 911/E911.

Low international rates.

Geographic freedom with Call Forwarding and Find Me/Follow Me.

Web portal access available 24 hours, 7 days a week.

Keep your existing phone number or choose a new one.

 

Area codes are available across the U.S.

Money back guarantee.



Business customers also receive:

Additional domestic phones numbers.

Directory Listing (where available).

International DID number availability in the UK, Denmark,

 

Finland, Sweden, France, Ireland and the Netherlands.

Choice of phone adapter - the Linksys® SPA2102 or PAP2T.

Try us out for FREE! We're so confident that you'll love TouchTone VoIP, that we offer a
30 DAY MONEY BACK GUARANTEE. You have absolutely nothing to lose!

Plans

 

Basic
Business

Business
Plus

Business
Plus 2

Business
Plus 4


Business
Unlimited

Monthly Access

$14.95

$24.95

$39.95

$69.95

$44.95

Number of Lines

1

1

2

4

1

In Network* and Incoming Calls

Included / Unlimited

Local and Long Distance** (anywhere in the U.S. and 20+ countries)

 

2.5¢/min

500 min/month
(2.5¢/add'l min)

2000 min/month
(2.5¢/add'l min)

2500 min/month
(2.5¢/add'l min)

Unlimited

International Rates
(per minute)

Rates vary. For our low international rates, click herePrintable .

Unlimited calling to select countries. For additional rates, click herePrintable .

E911/911***

Yes

Yes

Yes

Yes


Yes

Included Features

900/International Call Block

Call Forward (All)

Forward to Voice Mail

Abbreviated Dialing

Call Forward (Select)

Perm. Per Line Block

Anonymous Call Rejection

Call Waiting

Priority Call

Call Block

Call Waiting ID Mgr.

Privacy Guard

Call Forward (No Answer)

Caller ID

Virtual Ring

Call Forward (OOS)

Find Me No Answer

Voice Mail

 

Web Portal Access


Unlimited access 24 hours, 7 days a week

Telephone Adapter


Free with all plans

Phone Number


Keep your existing phone number or choose a new one.
Area codes are available across the U.S.

30 Day Money Back Guarantee

Yes

Yes

Yes

Yes


Yes

 

Other fees and charges may apply. *Calls made to other TouchTone VoIP subscribers regardless of phone number destination. **Does not include cellular/mobile termination. Unlimited Plans include Directory Assistance. For all other plans, a 2.5¢ per minute charge applies. Transferred/Forwarded Directory Assistance calls will incur a 75¢ charge. ***E911 is not available in all areas. Alternative methods of 911 dialing, such as mobile phone or landline telephone, are encouraged.

  

TouchTone VoIP business customers also receive:

> Additional domestic phones numbers.
> Directory Listings (where available).
> International DID number availability in the UK, Denmark, Finland, Sweden, France, Ireland, and the Netherlands.
> Choice of phone adapter - the Linksys® SPA2102 or PAP2T.

 International Destinations Include**

Argentina (Buenos Aires)

Greece

Portugal

Australia

Ireland

Puerto Rico

Canada

Israel

Singapore

China

Italy

Spain

Denmark

Mexico (Mexico City only)

Sweden

France

The Netherlands

Switzerland

Germany

Norway

United Kingdom

 

For additional rates, click herePrintable.

Minimum Requirements:
1. You must have a Broadband (DSL/Cable) Internet connection.
2. For activation, you will need to provide a U.S. shipping address (not a P.O. Box) and a U.S. credit card.

 

VoIP Features

900/International Call Block

Call Waiting

Abbreviated Dialing

Caller ID

Anonymous Call Rejection

Find Me / No Answer

Call Block

Forward Me to Voice Mail

Call Forward (No Answer)

Perm. Per Line Block

Call Forward (Out of Service)

Priority Call

Call Forward (All)

Privacy Guard

Call Forward (No Answer)

Speed Dial

Call Forward (Select)

Voice Mail

Call Trace

911/E911 Compliant

To download the complete VoIP Features Quick Reference User Guide, click here. Printable

VOIP - 911/E911 (Enhanced 911)

We care about our customers. That's why TouchTone VoIP is E-911 (Enhanced 911) compliant and is a feature given to all our customers (where available) as a courtesy.

How It Works
911 calls are routed to designated Public Safety Answering Points or PSAPs (local or county police, fire and rescue departments). E-911 automatically provides PSAPs with the telephone number of the 911 call, and is also capable of transmitting the customer's name and home address to assist in dispatching emergency care.

In some areas of the country, PSAPs are not capable of receiving all information related to the 911 call. If this is the case, the customer may have to provide this information to the PSAP when making a 911 call (like you would when calling from a traditional phone line).

When you first sign up, you will provide the name, address and location that will be forwarded to the PSAP (if applicable). TouchTone does not verify the accuracy of any information provided by the customer. It is the duty of the customer at all times to verify that the registered location information is accurate and up-to-date, especially each time the customer has moved. It is the responsibility of the customer, not TouchTone, to verify that E911 service is working and that the correct PSAP has been selected.

To find out if your E911 has been activated and working properly, simply call TouchTone Customer Service at 800-266-4006. Customers should also call the non-emergency telephone number for their local emergency service provider and request information for means of testing a 911 call to that PSAP.

Important Note: VoIP technology is not as reliable for 911 calls as a traditional wired telephone service. For example, if the power or broadband connection goes out, you will not be able to make a 911 call using your VoIP service. It is important that your VoIP service is supplemented by a land line or wireless phone service. Please call TouchTone at 800-266-4006 for additional information.

VoIP:  How It Works

 Set up and installation are easy! Simply plug your computer, high-speed Internet connection and standard household phone into the provided Linksys® adapter. Calls are made and received the same way you would with any other telephone – simply pick it up and dial the number you wish to call.

PAP2T Phone Adapter Installation

 The package contents include:

> Internet Phone Adapter with 2 Ports for Voice-over-IP
> Power Adapter (may require assembly)
> Network Cable
> Quick Installation Guide

 Before you begin make certain that you have the following:

> An active TouchTone VoIP account and an active Internet connection
> Analog telephone(s) or fax machine(s)
> At least one computer for configuration of the Phone Adapter

Instructions:
1. Connect the included Ethernet network cable to the INTERNET port of the Phone Adapter (provided). Connect the other end to one of your router's Ethernet ports.
2. Connect the included power adapter to the POWER port of the Internet Phone Adapter.
Connect the other end to an electrical outlet.
3. Using a telephone cable, connect your telephone to the PHONE 1 port of the Internet Phone Adapter.IMPORTANT: Do not connect the PHONE port to the telephone wall jack. Be certain to only connect a telephone or fax machine to the PHONE port, otherwise, the Phone Adapter or the telephone wiring in your home may be damaged.

4. If you have a second TouchTone VoIP account, then connect another telephone or fax machine to PHONE 2 port of the Internet Phone Adapter.
5. The Power, Ethernet, and Phone LEDs will be solidly lit when the Internet Phone Adapter is ready to use.
6. To connect to the Internet, follow the instructions provided by your Internet Service Provider.

You have now successfully completed installation. You can now pick up the phone and make calls!

 

PAP2T Configuration


For additional information or troubleshooting help, please refer to the User Guides provided to you in your package, or you can call TouchTone Customer Service at 800-266-4006.

 

SPA2102 Phone Adapter Installation

The package contents include:

> Internet Phone Adapter with Router
> Ethernet Cable
> Power Adapter
> Quick Installation and Compliance Guide

 Before you begin make certain that you have the following:

> An active TouchTone VoIP account and an active Internet connection
> Analog telephone(s) or fax machine(s)
> At least one computer for configuration of the Phone Adapter


Instructions:
1. Connect one end of the RJ-11 phone cable to the Phone Adapter's PHONE 1 port.
2. Connect the other end to your analog telephone or fax machine. IMPORTANT: Do not connect the PHONE port to the telephone wall jack. Be certain to only connect a telephone or fax machine to the PHONE port, otherwise, the Phone Adapter or the telephone wiring in your home may be damaged.
3. Repeat steps 1-2 with the PHONE 2 port.

4. Disconnect your pC from the modem. You will use the Ethernet network cable in the next step.
5. Connect the Ethernet network cable to the Ethernet port of the Phone Adapter. Now connect the other end to the Ethernet network port of your PC.
6. Connect one end of the Ethernet network cable (included) to the Internet port of the Phone Adapter. Now connect the other end to your broadband modem.

7. Connect the power adapter (included) to the Power port of the Phone Adapter, and then plug the power adapter into an electrical outlet.

NOTE: Make sure that your PC's Ethernet adapter is set to obtain an IP address automatically. For more information, refer to Windows Help.

You have now successfully completed installation. If you need to configure the Phone Adapter, please refer to the Quick Installation and Compliance Guide.

 

SPA2102 Configuration


For additional information or troubleshooting help, please refer to the User Guides provided to you in your package, or you can call TouchTone Customer Service at 800-266-4006.


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(877) 906-6276